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1364: Field 'sessiondata' doesn't have a default valuevar WEBPATH = "/lh/";
//-----------------------------------------------------------------
// File: livehelp.js :
// - This is the client side Javascript file to control the
// image shown on the clients website. It should be called
// on the clients HTML page as a javascript include such as:
// script src="http://yourwebsite.com/livehelp/livehelp_js.php"
// This js file will show the image of online.gif if an operator
// is online otherwise it will show offline.gif . Also a
// second image is placed on the site as a control image
// where the width of the image controls the actions made by
// the operator to the poor little visitor..
//
//-----------------------------------------------------------------
// GLOBALS..
//------------
// This is the control image where the width of it controls the
// actions made by the operator.
cscontrol= new Image;
popcontrol= new Image;
popcontrol2= new Image;
popcontrol3= new Image;
// this is a flag to control if the image is set on the page
// yet or not..
var csloaded = false;
// just to make sure that people do not just open up the page
// and leave it open the requests timeout after 99 requests.
var csTimeout = 60;
// The id of the page request.
var csID = null;
// if the operator requests a chat we only want to open one window...
var openLiveHelpalready = false;
var openDHTMLalready = false;
var openDHTMLlayer = false;
////////////////////////////////////////////////////////////////
//BEGIN INCLUDED LIBRARY
// Dynamic Layer Object
// sophisticated layer/element targeting and animation object which provides the core functionality needed in most DHTML applications
// 19990604
// Copyright (C) 1999 Dan Steinman
// Distributed under the terms of the GNU Library General Public License
// Available at http://www.dansteinman.com/dynapi/
// updated 20011228 by Bob Clary
// to support Gecko
function aDynLayer(id,nestref,frame) {
//bc:maybe? if (!is.ns5 && !aDynLayer.set && !frame) aDynLayerInit()
if (!aDynLayer.set && !frame) aDynLayerInit()
this.frame = frame || self
//bc:if (is.ns) {
if (is.ns4) {
if (is.ns4) {
if (!frame) {
if (!nestref) var nestref = aDynLayer.nestRefArray[id]
if (!aDynLayerTest(id,nestref)) return
this.css = (nestref)? eval("document."+nestref+".document."+id) : document.layers[id]
}
else this.css = (nestref)? eval("frame.document."+nestref+".document."+id) : frame.document.layers[id]
this.elm = this.event = this.css
this.doc = this.css.document
}
//bc:else if (is.ns5) {
//bc: this.elm = document.getElementById(id)
//bc: this.css = this.elm.style
//bc: this.doc = document
//bc: }
this.x = this.css.left
this.y = this.css.top
this.w = this.css.clip.width
this.h = this.css.clip.height
}
//bc:else if (is.ie) {
else if (is.ie || is.ns5) {
//bc:
if (is.ie)
this.elm = this.event = this.frame.document.all[id]
//bc:
else
this.elm = this.event = this.frame.document.getElementById(id)
//bc:this.css = this.frame.document.all[id].style
this.css = this.elm.style
this.doc = document
this.x = this.elm.offsetLeft
this.y = this.elm.offsetTop
this.w = (is.ie4)? this.css.pixelWidth : this.elm.offsetWidth
this.h = (is.ie4)? this.css.pixelHeight : this.elm.offsetHeight
}
this.id = id
this.nestref = nestref
this.obj = id + "aDynLayer"
eval(this.obj + "=this")
}
function aDynLayerMoveTo(x,y) {
if (x!=null) {
this.x = x
//bc:if (is.ns) this.css.left = this.x
if (is.ns4) this.css.left = this.x
//bc:else this.css.pixelLeft = this.x
else if (is.ie) this.css.pixelLeft = this.x
else if (is.ns5) this.css.left = Math.floor(this.x) + 'px'
}
if (y!=null) {
this.y = y
//bc:if (is.ns) this.css.top = this.y
if (is.ns4) this.css.top = this.y
//bc:else this.css.pixelTop = this.y
else if (is.ie) this.css.pixelTop = this.y
else if (is.ns5) this.css.top = Math.floor(this.y) + 'px'
}
}
function aDynLayerMoveBy(x,y) {
this.moveTo(this.x+x,this.y+y)
}
function aDynLayerShow() {
this.css.visibility = (is.ns4)? "show" : "visible"
}
function aDynLayerHide() {
this.css.visibility = (is.ns4)? "hide" : "hidden"
}
aDynLayer.prototype.moveTo = aDynLayerMoveTo
aDynLayer.prototype.moveBy = aDynLayerMoveBy
aDynLayer.prototype.show = aDynLayerShow
aDynLayer.prototype.hide = aDynLayerHide
aDynLayerTest = new Function('return true')
// aDynLayerInit Function
function aDynLayerInit(nestref) {
if (!aDynLayer.set) aDynLayer.set = true
//bc:if (is.ns) {
if (is.ns4) {
if (nestref) ref = eval('document.'+nestref+'.document')
else {nestref = ''; ref = document;}
for (var i=0; i 0) {
eval(divname.substr(0,index)+' = new aDynLayer("'+divname+'","'+nestref+'")')
}
if (ref.layers[i].document.layers.length > 0) {
aDynLayer.refArray[aDynLayer.refArray.length] = (nestref=='')? ref.layers[i].name : nestref+'.document.'+ref.layers[i].name
}
}
if (aDynLayer.refArray.i < aDynLayer.refArray.length) {
aDynLayerInit(aDynLayer.refArray[aDynLayer.refArray.i++])
}
}
else if (is.ie) {
for (var i=0; i 0) {
eval(divname.substr(0,index)+' = new aDynLayer("'+divname+'")')
}
}
}
//bc:
else if (is.ns5) {
var nodeList = document.getElementsByTagName('div');
for (var i=0; i 0) {
eval(divname.substr(0,index)+' = new aDynLayer("'+divname+'")')
}
}
}
return true
}
aDynLayer.nestRefArray = new Array()
aDynLayer.refArray = new Array()
aDynLayer.refArray.i = 0
aDynLayer.set = false
// Slide Methods
function aDynLayerSlideTo(endx,endy,inc,speed,fn) {
if (endx==null) endx = this.x
if (endy==null) endy = this.y
var distx = endx-this.x
var disty = endy-this.y
this.slideStart(endx,endy,distx,disty,inc,speed,fn)
}
function aDynLayerSlideBy(distx,disty,inc,speed,fn) {
var endx = this.x + distx
var endy = this.y + disty
this.slideStart(endx,endy,distx,disty,inc,speed,fn)
}
function aDynLayerSlideStart(endx,endy,distx,disty,inc,speed,fn) {
if (this.slideActive) return
if (!inc) inc = 10
if (!speed) speed = 20
var num = Math.sqrt(Math.pow(distx,2) + Math.pow(disty,2))/inc
if (num==0) return
var dx = distx/num
var dy = disty/num
if (!fn) fn = null
this.slideActive = true
this.slide(dx,dy,endx,endy,num,1,speed,fn)
}
function aDynLayerSlide(dx,dy,endx,endy,num,i,speed,fn) {
if (!this.slideActive) return
if (i++ < num) {
this.moveBy(dx,dy)
this.onSlide()
if (this.slideActive) setTimeout(this.obj+".slide("+dx+","+dy+","+endx+","+endy+","+num+","+i+","+speed+",\""+fn+"\")",speed)
else this.onSlideEnd()
}
else {
this.slideActive = false
this.moveTo(endx,endy)
this.onSlide()
this.onSlideEnd()
eval(fn)
}
}
function aDynLayerSlideInit() {}
aDynLayer.prototype.slideInit = aDynLayerSlideInit
aDynLayer.prototype.slideTo = aDynLayerSlideTo
aDynLayer.prototype.slideBy = aDynLayerSlideBy
aDynLayer.prototype.slideStart = aDynLayerSlideStart
aDynLayer.prototype.slide = aDynLayerSlide
aDynLayer.prototype.onSlide = new Function()
aDynLayer.prototype.onSlideEnd = new Function()
// Clip Methods
function aDynLayerClipInit(clipTop,clipRight,clipBottom,clipLeft) {
//bc:if (is.ie) {
if (is.ie||is.ns5) {
if (arguments.length==4) this.clipTo(clipTop,clipRight,clipBottom,clipLeft)
else if (is.ie4) this.clipTo(0,this.css.pixelWidth,this.css.pixelHeight,0)
//bc:
else if (is.ns5) this.clipTo(0,this.elm.offsetWidth,this.elm.offsetHeight,0)
}
}
function aDynLayerClipTo(t,r,b,l) {
if (t==null) t = this.clipValues('t')
if (r==null) r = this.clipValues('r')
if (b==null) b = this.clipValues('b')
if (l==null) l = this.clipValues('l')
//bc:if (is.ns) {
if (is.ns4) {
this.css.clip.top = t
this.css.clip.right = r
this.css.clip.bottom = b
this.css.clip.left = l
}
//bc:else if (is.ie) this.css.clip = "rect("+t+"px "+r+"px "+b+"px "+l+"px)"
else if (is.ie||is.ns5) this.css.clip = "rect("+t+"px "+r+"px "+b+"px "+l+"px)"
}
function aDynLayerClipBy(t,r,b,l) {
this.clipTo(this.clipValues('t')+t,this.clipValues('r')+r,this.clipValues('b')+b,this.clipValues('l')+l)
}
function aDynLayerClipValues(which) {
//bc:if (is.ie) var clipv = this.css.clip.split("rect(")[1].split(")")[0].split("px")
if (is.ie||is.ns5) var clipv = this.css.clip.split("rect(")[1].split(")")[0].split("px")
//bc:if (which=="t") return (is.ns)? this.css.clip.top : Number(clipv[0])
if (which=="t") return (is.ns4)? this.css.clip.top : Number(clipv[0])
//bc:if (which=="r") return (is.ns)? this.css.clip.right : Number(clipv[1])
if (which=="r") return (is.ns4)? this.css.clip.right : Number(clipv[1])
//bc:if (which=="b") return (is.ns)? this.css.clip.bottom : Number(clipv[2])
if (which=="b") return (is.ns4)? this.css.clip.bottom : Number(clipv[2])
//bc:if (which=="l") return (is.ns)? this.css.clip.left : Number(clipv[3])
if (which=="l") return (is.ns4)? this.css.clip.left : Number(clipv[3])
}
aDynLayer.prototype.clipInit = aDynLayerClipInit
aDynLayer.prototype.clipTo = aDynLayerClipTo
aDynLayer.prototype.clipBy = aDynLayerClipBy
aDynLayer.prototype.clipValues = aDynLayerClipValues
// Write Method
function aDynLayerWrite(html) {
//bc:if (is.ns) {
if (is.ns4) {
this.doc.open()
this.doc.write(html)
this.doc.close()
}
//bc:else if (is.ie) {
else if (is.ie||is.ns5) {
this.event.innerHTML = html
}
}
aDynLayer.prototype.write = aDynLayerWrite
// BrowserCheck Object
function BrowserCheck() {
var b = navigator.appName
if (b=="Netscape") this.b = "ns"
else if (b=="Microsoft Internet Explorer") this.b = "ie"
else this.b = b
this.version = navigator.appVersion
this.v = parseInt(this.version)
this.ns = (this.b=="ns" && this.v>=4)
this.ns4 = (this.b=="ns" && this.v==4)
this.ns5 = (this.b=="ns" && this.v==5)
this.ie = (this.b=="ie" && this.v>=4)
this.ie4 = (this.version.indexOf('MSIE 4')>0)
this.ie5 = (this.version.indexOf('MSIE 5')>0)
this.min = (this.ns||this.ie)
}
is = new BrowserCheck()
// CSS Function
function css(id,left,top,width,height,color,vis,z,other) {
if (id=="START") return ''
var str = (left!=null && top!=null)? '#'+id+' {position:absolute; left:'+left+'px; top:'+top+'px;' : '#'+id+' {position:relative;'
if (arguments.length>=4 && width!=null) str += ' width:'+width+'px;'
if (arguments.length>=5 && height!=null) {
str += ' height:'+height+'px;'
if (arguments.length<9 || other.indexOf('clip')==-1) str += ' clip:rect(0px '+width+'px '+height+'px 0px);'
}
//bc:if (arguments.length>=6 && color!=null) str += (is.ns)? ' layer-background-color:'+color+';' : ' background-color:'+color+';'
if (arguments.length>=6 && color!=null) str += (is.ns4)? ' layer-background-color:'+color+';' : ' background-color:'+color+';'
if (arguments.length>=7 && vis!=null) str += ' visibility:'+vis+';'
if (arguments.length>=8 && z!=null) str += ' z-index:'+z+';'
if (arguments.length==9 && other!=null) str += ' '+other
str += '}\n'
return str
}
function writeCSS(str,showAlert) {
str = css('START')+str+css('END')
document.write(str)
if (showAlert) alert(str)
}
// CreateLayer and DestroyLayer Functions
// enables you to dynamically create a layer after the page has been loaded, can only truely delete layers in IE
// 19990326
// Copyright (C) 1999 Dan Steinman
// Distributed under the terms of the GNU Library General Public License
// Available at http://www.dansteinman.com/dynapi/
// updated 20011228 by Bob Clary
// to support Gecko
function createLayer(id,nestref,left,top,width,height,content,bgColor,visibility,zIndex) {
//bc:if (is.ns) {
if (is.ns4) {
if (nestref) {
var lyr = eval("document."+nestref+".document."+id+" = new Layer(width, document."+nestref+")")
}
else {
var lyr = document.layers[id] = new Layer(width)
eval("document."+id+" = lyr")
}
lyr.name = id
lyr.left = left
lyr.top = top
if (height!=null) lyr.clip.height = height
if (bgColor!=null) lyr.bgColor = bgColor
lyr.visibility = (visibility=='hidden')? 'hide' : 'show'
if (zIndex!=null) lyr.zIndex = zIndex
if (content) {
lyr.document.open()
lyr.document.write(content)
lyr.document.close()
}
}
//bc:else if (is.ie) {
else if (is.ie || is.ns5) {
var str = '\n'+((content)?content:'')+'
'
//bc:
var elmref;
if (nestref) {
index = nestref.lastIndexOf(".")
var nestlyr = (index != -1)? nestref.substr(index+1) : nestref
//bc:
if (is.ie)
document.all[nestlyr].insertAdjacentHTML("BeforeEnd",str);
else
{
elmref = document.getElementById(nestlyr);
elmref.innerHTML += str;
}
}
else {
//bc:
if (is.ie)
document.body.insertAdjacentHTML("BeforeEnd",str)
else
{
elmref = document.body;
elmref.innerHTML += str;
}
}
}
}
function destroyLayer(id,nestref) {
//bc:if (is.ns) {
if (is.ns4) {
if (nestref) eval("document."+nestref+".document."+id+".visibility = 'hide'")
else document.layers[id].visibility = "hide"
}
else if (is.ie) {
document.all[id].innerHTML = ""
document.all[id].outerHTML = ""
}
//bc:
else if (is.ns5) {
var elmref = document.getElementById(id);
if (elmref)
elmref.parentNode.removeChild(elmref);
}
}
//END INCLUDED LIBRARY
////////////////////////////////////////////////////////////////
//-----------------------------------------------------------------
// loop though checking the image for updates from operators.
function csrepeat()
{
// if the request has timed out do not do anything.
if (csTimeout < 1)
return;
csTimeout--;
// update image for requests from operator.
csgetimage();
// do it again.
setTimeout('csrepeat()', 7000);
}
//-----------------------------------------------------------------
// Update the control image. This is the image that the operators
// use to communitate with the visitor.
function csgetimage()
{
imageloaded = 1;
// set a number to identify this page .
if (csID==null) csID=Math.round(Math.random()*9999);
randu=Math.round(Math.random()*9999);
cscontrol = new Image;
var u = WEBPATH + 'image.php?' +
'cmd=userstat' +
'&page=' + escape(document.location) +
'&title=' + escape(document.title) +
'&referer=' + escape(document.referrer) +
'&randu=' + randu +
'&pageid=' + csID +
'&department=' + 2 +
'&cslhVISITOR=' + '' +
'&cslheg=1&relative=Y';
cscontrol.src = u;
var w = cscontrol.width;
setTimeout('cslookatimage()', 2000);
}
// looks at the size of the control image and if the width is 55
// then open the chat.
//-----------------------------------------------------------------
function cslookatimage()
{
if(imageloaded == 1){
var w = cscontrol.width;
if ((w == 55) && (openLiveHelpalready != 1)) {
openWantsToChat_2();
openLiveHelpalready = 1;
}
if ((w == 25) && (openDHTMLalready != 1)) {
openDHTML_2();
openDHTMLalready = 1;
openDHTMLlayer = 1;
}
delete cscontrol;
imageloaded = 0;
}
}
//-----------------------------------------------------------------
// opens live help
function openLiveHelp(department)
{
if(openDHTMLlayer == 1)
destroyLayer('mylayer2Div');
openDHTMLalready = true;
csTimeout=0;
window.open(WEBPATH + 'livehelp.php?department=' + department + '&cslheg=1&relative=Y', 'chat54050872', 'width=540,height=390,menubar=no,scrollbars=0,resizable=1');
}
//-----------------------------------------------------------------
// opens DHTML help
function openDHTML_2()
{
var html = ''
createLayer('mylayer2Div',null,100,200,400,247,html,null,null,99)
mylayer2 = new aDynLayer('mylayer2Div');
var u = WEBPATH + 'image.php?' +
'cmd=changestat' +
'&what=invited' +
'&cslhVISITOR=' + '' +
'&cslheg=1&relative=Y';
popcontrol2.src = u;
stillopen = 1;
setTimeout('moveDHTML_2()', 9000);
}
//-----------------------------------------------------------------
// opens DHTML help
function closeDHTML()
{
destroyLayer('mylayer2Div')
openDHTMLalready = false;
stillopen = 0;
var u = WEBPATH + 'image.php?' +
'cmd=changestat' +
'&what=stopped' +
'&cslhVISITOR=' + '' +
'&cslheg=1&relative=Y';
popcontrol3.src = u;
}
//-----------------------------------------------------------------
// opens DHTML help
function moveDHTML_2()
{
if(stillopen==1){
if(navigator.appName.indexOf("Netscape") != -1){
myWidth = window.pageXOffset;
myHeight = window.pageYOffset
} else {
myWidth = document.body.scrollLeft;
myHeight = document.body.scrollTop;
}
mylayer2.moveTo(myWidth+200,myHeight+100);
setTimeout('moveDHTML_2()', 9000);
}
}
//-----------------------------------------------------------------
// The Operator wants to chat with the visitor about something.
function openWantsToChat_2()
{
// ok we asked them .. now lets not ask them again for awhile...
var u = WEBPATH + 'image.php?' +
'cmd=browse' +
'&page=' + escape(document.location) +
'&title=' + escape(document.title) +
'&referrer=' + escape(document.referrer) +
'&pageid=' + csID +
'&department=' + 2 +
'&cslhVISITOR=' + '' +
'&cslheg=1&relative=Y';
cscontrol.src = u;
// open the window..
window.open(WEBPATH + 'livehelp.php?cmd=chatinsession&department=2&cslhVISITOR=27b192c37e481c22f2f40414531f2d18&cslheg=1&relative=Y', 'chat54050872', 'width=540,height=390,menubar=no,scrollbars=0,resizable=1');
}
var urltohelpimage = '/lh/image.php?cmd=getstate&department=2&nowis=20250205014500&cslhVISITOR=27b192c37e481c22f2f40414531f2d18&cslheg=1&relative=Y' +
'&page=' + escape(document.location) +
'&title=' + escape(document.title) +
'&referer=' + escape(document.referrer);
//document.write(urltohelpimage);
document.write('');
document.write('');
document.write(' | ');
document.write('
');
document.write('');
document.write(' | ');
document.write('
');
document.write('
');
setTimeout('csgetimage()', 1000);